Privacy Policy

Effective date: 24 September 2026

1. Who we are

This website is operated by Hong Kong Hongyu Shangmao Limited / 香港鴻宇商貿有限公司 (“Hongyu”, “we”, “us”). Our website is https://hongyushangmao.com.

2. Information we collect

When you browse, create an account, contact us or place an order, we may collect your name, billing and delivery address, email address, telephone number, order details, payment status, IP address, browser and device information, cookies, account details and communications with us. Payment card details are processed by the payment provider and are not stored in full by us.

3. How we use information

We use personal information to operate the website, process and deliver orders, provide customer service, prevent fraud, secure accounts, comply with legal and accounting duties, improve the store and send marketing communications only where permitted. You may unsubscribe from marketing at any time.

4. Cookies and analytics

We use necessary cookies for the shopping cart, checkout, account login, security and site preferences. We may use limited analytics cookies to understand site performance. You can restrict cookies in your browser, but essential store functions may stop working.

5. Sharing and international transfers

We may share the minimum necessary information with hosting, ecommerce, payment, fraud prevention, logistics, customer support, professional advisers and public authorities. As we sell across borders, information may be processed in Hong Kong, Mainland China, Malaysia or other locations used by our service providers. We require service providers to protect information and use it only for the agreed purpose.

6. Retention and security

We retain order, tax and transaction records for as long as required by applicable law and keep other information only as long as reasonably necessary. We use administrative and technical safeguards, although no internet transmission is completely secure.

7. Your choices and rights

Subject to applicable law, you may request access to, correction of or deletion of your personal information, object to or restrict certain processing, withdraw consent and request a copy of information you provided. We may need to verify your identity and may retain information required for legal, security or transaction purposes.

8. Children

The store is not directed to children. Customers must have legal capacity to place an order or act with permission from a parent or guardian.

9. Contact

For privacy questions, contact Ren Zhiyong / 任志勇 at zhuqingsong1130@gmail.com or +86 180 0383 1179. Correspondence and returns address: Dade Yuncang, No. 738 Dongjia Road, Jiaonan, Huangdao District, Qingdao, Shandong, China / 中国山东省青岛市黄岛区胶南市东佳路738号大德云仓.

10. Changes

We may update this policy when our services or legal obligations change. The current version and effective date will be posted on this page.